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Operations in 2025
...it's not all about AI

Two years ago, ChatGPT made everyone crazy about AI. Now the dust has settled, and something interesting is happening...
Smart business owners are beating AI “experts” every single time. You might wonder, how?
Think about mowing your lawn:
A business owner grabs their lawn mower, cuts the grass in efficient rows, and gets it done fast. Later, they might hire someone else to do it.
The AI expert? They're still looking for the perfect pair of scissors, trying to cut each blade of grass "the optimal way."
See the difference?
Business owners solve real problems first
AI experts get stuck on tiny details
AI is just a tool, even with a better pair of scissors. It won't fix:
A crappy offer
Wrong priorities
Weak teamwork
Poor customer service
Real business growth comes from:
A great offer
Right focus
Strong systems
Even better people
When the AI is momentarily down, what and who can your business rely on?
As we head in the new year, what are you focussed on? Operations or ArTiFiCiAL InTeLlIgEnCe?
Connor Kaplan
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